Privacy

Short, because we collect only what the service needs.

Effective July 19, 2026 · Dog-Out! is a product of Syntra. Questions? admin@dogoutapp.com

On the waitlist

Your email address, whether you signed up as a dog owner or as a walker, and — only if you choose to share them — your name, a phone or WhatsApp number, and the area you're in. That's all the website collects.

In the app (private beta)

If you create an account in the Dog-Out! app, we additionally store: your email and password (the password is hashed by our auth provider — we never see it), your name, your dog's name, breed and care notes, the pickup address you enter, an emergency contact, and a record of each walk you request — its timeline, duration and price — which we keep as a financial record.

Just as important, what we do NOT collect yet: no payment cards (there are no real payments in the beta), no GPS or location tracking (the in-app map and walk photos are illustrative for now), and no data from your phone beyond what you type in. When real GPS, photos or payments launch, this policy gets rewritten first and you'll see the new version before any of it turns on.

What we use it for

To run the walks you request, to email you — or, if you shared a phone number, message you — about the Dog-Out! launch and your spot on the waitlist, and to use the area answers in aggregate to decide which zone we open in first.

We don't sell your data or share it with advertisers. Ever.

Where it lives

Waitlist entries and app data are stored with Supabase (US-hosted), emails are delivered through Resend, and the website runs on Vercel — all three act only on our instructions. App data is protected with row-level security: your records are readable only by your own account. Traffic analytics are aggregate and cookie-free.

Deleting your data

Waitlist: reply to any email we send you, or write to admin@dogoutapp.com, and we'll delete your entry. That's it — no forms, no questions.

App account: tap Profile → Delete account inside the app. It erases your personal information immediately; anonymized walk records are retained only as financial bookkeeping requires. You can also just email admin@dogoutapp.com and we'll do it for you.